After creating a new Policy and before trying to view the results, make sure to verify several things:
Check these things:
Has the site been analyzed since the new Policy was created?
The quickest way to see policy results is to re-analyze a site. This is only available for Account and Site Administrators.
To check the last analyzed date:
navigate to a page that uses the new Policy
hover over the Analyze button in the upper right corner
the Last finished date will show you the last analyzed date and time
On the Site Listings Panel, Account and Site Administrators will find a link to Analyze a site in the Additional Actions kebab menu.
Has the site been crawled since the new Policy was created?
select Settings in the top-right menu
locate the row containing the Site using the new Policy
ensure the Enabled column says Yes
check the date in the Last Crawl column and make sure it is AFTER you created the new Policy
if the date is BEFORE you created the new Policy, the fastest way to get results is to ask a Site or Account Administrator to Analyze the site. The site can also be re-crawled using the Crawl button located at the end of the row, for those with appropriate permission levels.
If you need to have the policy results before the next scheduled crawl, let us know via the in-app chat.
Has the Policy category changed since it was created?
Check the Policy category:
select Settings in the top right menu
from the left-side menu, under Account Checks Settings select Policies
select the name of the new Policy
select the Advance tab to locate the Category field
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If you have questions, please contact our DubBot Support team via email at help@dubbot.com or via the blue chat bubble in the lower right corner of your screen. We are here to help!