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Issue Not Found in Current View

What to do when DubBot can't highlight an issue.

Updated over 2 weeks ago

When viewing an issue's details, DubBot will attempt to highlight the corresponding affected content on the page. Sometimes, highlighting an issue on the page is not possible.

If you encounter the Issue not found in current view message, you will find a dropdown menu with options for:

  • Disable CSS - This will help to highlight the issue if it is related to content that is within a collapsed region on the page.

  • View Source - This is a good second step if disabling the CSS didn't help. This will expose the HTML for a page and allow you to do a text search for the content flagged with the issue.

  • Retry - After changing the page view by disabling/enabling the CSS or viewing the page source, clicking Retry will try and find the flagged content in the current view.

Issue not found in current view message seen on a page view showing the dropdown options of Disable CSS, View Source and Retry.

Every site is different, but here are some of the more common reasons for this message:

  • Issue is in the code of the page, not affecting a visible piece of content

  • Issue is in the metadata of the page

  • Issue is tucked under a dropdown or within some other expandable content region of the page

  • Issue is in a mobile menu

If you have questions, please contact our DubBot Support team via email at help@dubbot.com or via the blue chat bubble in the lower right corner of your screen. We are here to help!

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