Skip to main content

Ignoring and Snoozing Issues

Account, Site and Page Level options to Ignore and Resolve Issues

Updated today

Ignore and Snooze defined

There is an important distinction between Ignoring and Snoozing issues within DubBot.

Ignoring an issue means the issue will no longer be reported on in DubBot.

Snoozing an issue means that the issue will be removed from reporting for now. The issue may be reopened if the next crawl reveals that it was not corrected.

Ignore or Snooze issues for a Site or Account from an issue listing page

When viewing a list of pages that have a particular type of issue (accessibility, broken links, etc.) a site administrator has permission to ignore or snooze issues for the site or the account. A site manager has permission to ignore or snooze for their site(s) and will only see that option.

Select the kebob menu in the row for the issue you wish to ignore or snooze and select your choice from the menu that appears:

  • Ignore for this site

  • Ignore for this account

  • Snooze for this site or page set until next crawl

  • Snooze for this account until next crawl

Accessibility Issues Panel highlighting the actions available under the kebab menu, the Ignore or Snooze button

Ignore Issue Based on Source at the Page Level

This feature is available for Accessibility and Best Practices issues.

You can select a single occurrence of an issue on a page and ignore just that issue for the site, account, or only the current page.

This is particularly helpful when dealing with third-party embeds on pages that have issues beyond your control. Once you have ensured there is an alternative method for interacting with the third-party content, you may be able to ignore the error specific to that third-party embed.

Imagine you have a webpage with an image of a kitten and a tracking pixel code element, both of which are flagged for lacking ALT text. DubBot allows you to simply ignore the alt text error for the tracking pixel code across all pages within your site, while still reporting the issue with the kitten image’s ALT text.

First, select the instance of the reported error you want to ignore by scrolling through the issue selector.

issue selector showing 1 of 2 items in the screen shot

As you scroll, you will notice a focus glow as each issue is selected.

Demonstration of glow around selected instance of an error with non-selected for comparison

After selecting the appropriate issue, a site administrator or manager will see the following options in the Actions dropdown :

  • Ignore on this Page

  • Ignore on this Site

  • Ignore on this Account

  • See all Pages with this issue type

highlighting options in the Actions dropdown for an issue on a page

Users without administrative access will only see the option 'See all Pages with this issue type'.

Screen capture for non-admin users showing option in Action Menu of See all Pages with this issue type

Items ignored just for a particular page are shown under the Issues ignored on this page only header with the name of the person who ignored the item and the date that occurred.

Issues ignored on this page only section of a page's issues with the issue type, name of person who ignored it and the date it was ignored

Refresh Content at the Page Level

The Refresh Content button at the top of Detailed Page View allows you to get more immediate feedback on whether an issue was fixed by the edit that was pushed to the web server. You don't have to wait for the next full site crawl.

  1. Select the Refresh Content or Analyze button

    Crop of the  Detail Page View showing the following buttons: refresh content, analyze, disable C S S, and  Change Page Preview Mode.


  2. When you see the Last Crawled date update on a page view

    Crop of the  Detail Page View highlighting the currently detailed page's Page title, page URL, and the Last crawled date and time.


    Do a hard refresh of the Page View with :
    - Ctrl + F5 or Ctrl + Shift + R on PC
    - Cmd + Shift + R on MAC


If you have questions, please contact our DubBot Support team via email at help@dubbot.com or via the blue chat bubble in the lower right corner of your screen. We are here to help!

Did this answer your question?