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Account History

Admins can access details of most recent account-level events

Updated yesterday

In this Article:

Administrators can find the most recent events that occurred on the account level.

Finding the Account History

To access the Account History:

  1. Select Settings in the top right menu

  2. Select Account History in the left navigation

  3. Use Select a filter for account history to filter your view.

  4. Use the Timeframe dropdown to fine tune the content displayed by the date it occurred.

  5. When available, review the Change by selecting the View Changes eye icon

In the Secondary Navigation select Settings, then Account History in the Left Navigation. Use the Select a filter for account history button to filter your view and the Timeframe filter as desired. Use the View Changes button to find details on the change.

Information Shown in Panel

When viewing the Account History, you will see three columns of information:

  • Message - event type

  • User - user that authored the event - links to User's account setup

  • Date Created - date the event occurred

  • Changes - where available, shows the changes that occurred. This information displays variables directly from our database.

Events Saved in the Account History

​Account History includes the following events, sortable by selecting Select a filter for account history :

  • All account-wide history events

  • User authentication

    • User regular and SSO login

    • User login failure

    • User logout is only shown when a user explicitly selects the Logout button (which they normally don't).

  • Issues ignored/unignored at the account level

  • Sites settings - Sites created/updated/deleted

  • User settings - User added/removed/updated

  • Page Sets settings - Page Set created/updated/deleted

  • Connectors settings - Connector created/updated/deleted

  • Reports settings - Report created/updated/deleted

  • Policies settings - Policy imported/created/updated/removed

Changes Information

Some changes append further information in the Changes column. Selecting the Click to View Changes button, shown as an eye icon, will display the changes that were made using database variables.

Page Set Changes

Page Sets log the following information in their changes:

  • Message - repeats the Message shown on the Account History screen and adds a link to the Page Set's setting panel

  • User - shows the User, with a link to their settings, and the date the change occurred

  • Changes - shows the database ids for Sites that were added or removed from the Page Set.

Using the Site IDs

  1. Copy the Site ID you want to investigate.

  2. Open any Site in your account.

  3. Replace the last string in the URL, shown in bold in the example below, with the ID you copied.
    ex. .../a/65ba84fca5a59f000124319b/settings/sites/680f6dc56f47f2c34ff1697b/

  4. The site should open.

Data shown for a Page Set Change - Message describing change type, link to page set settings, link to user that made change, list of site ids that were added/removed

Sites with URL List Configuration

URL List changes actually display the Before and After list of URLs in the site's configuration.
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Changes shown for a URL list crawl - URLs crawled before and after the change


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