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Account Contact Email Added

June 18, 2026: Account Email can be linked from User's Account Access

Looking for a simple way for an account's users to request changes to their access level?

You can now designate a single email address for your account, which will be linked in a user's Account Access Panel via the text "Need to make changes to your account access?" with a simple mailto: link.

If you need these request emails to go to more than one person you will need to create a group email address that is configured to send to multiple people.

The email is populated by default with the following information:

  • Subject: Request account access changes:[name of logged-in user sending email]

  • Body: Please describe the changes you need to make to your account access...

Interested? Account administrators can contact us via the in-app chat or at help@dubbot.com, and we can set that up for you.

Account Access Panel highlighting the new Need to make changes to your account access? link


If you have questions, please reach out to our DubBot Support team via email at help@dubbot.com or through the blue chat bubble in the lower-right corner of your screen. We are here to help!

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